Gold Morals Studios LLC understands that sometimes things don’t work out. Therefore we handle returns & exchanges on a case-by-case basis with the goal of making our customers satisfied. We stand behind our goods and want customers to be satisfied with them. We’ll always do our best to take care of customers, we are all family. We feel that the better the overall experience is with us, the better relationship we’ll develop with each customer and maintain a long-lasting relationship with one another.
- All return/exchange requests are to be made within 14 days from the date of receipt of the merchandise.
- Only item(s) that are unworn, unwashed, and in its original condition with tags still attached are eligible for return/exchanges.
- The customer is responsible for all shipping & charges associated with exchanges and returns
- Insurance is recommended for all return shipments as Gold Morals Studios LLC. is not responsible for lost or mishandled packages.
- Gold Morals Studios LLC. has the right to refuse any return.
If you have any questions regarding any purchase(s) made through goldmoralsstudios.com, please feel free to contact our customer service team and someone will respond within 24 hours. Exchange Inquiries:
Customer Service Hours:
Monday – Friday 8:00AM – 6:00PM (CST)